5 Borough’s Acute Care Pathway consultation: Carers emphasised that they were concerned that it looked like all services will be provided from one central location. Transport across the Borough can be expensive and people have to get more than one bus to get to Peasley Cross.
Carers defined a ‘good’ service as one with prompt service within time limits. People should get help when they need it. Carers highlighted the weekly drop in with a psychiatrist which was provided at Vista Road. People had their 3 monthly appointments, but if they needed to see someone sooner they could attend the drop in without an appointment. Carers hope this best practice will be in the new model.